Welcome to Coplenty. We specialize in providing high-quality digital products designed to enhance your efficiency and productivity. Our products range from templates and tools to digital guides and resources.

14-Day Refund or Exchange Window

We offer a 14-day policy on all our digital products, allowing you the choice of either a refund or an exchange. Our focus is your happiness, so we’ll work with you to make sure you’re satisfied, whether that means providing a full refund or exchanging the product for one that better fits your needs.

How to Request a Refund or Exchange

To request a refund or exchange, please contact our customer support team through [email protected].

Please provide:
1. Order details, including the transaction ID
2. Include a brief explanation for your refund request. Often, there might be a simple solution to your concern, allowing you to continue enjoying the benefits of our products. Our team will guide you through the process.

Processing Refunds and Exchanges

Refund Method: We will process all refunds back to the original payment method used at the time of purchase. This ensures a secure and straightforward refund process.

Exchange Process: If you opt for an exchange, we will provide you with options that suit your needs and are within the same pricing level. We’ll facilitate the exchange process promptly.

Time Frame: The refund or exchange process will be initiated as soon as possible from the date of request approval. Please note that the actual time for the refund to reflect in your account may vary and is subject to the policies of your bank or payment processor.

Our Assurance

We are dedicated to making your experience with Coplenty exceptional. If you encounter any issues with our digital products, we encourage you to contact us so we can attempt to resolve the matter to your satisfaction. We’re here for you, [email protected].

Policy Updates and Queries

This policy is subject to change in accordance with legal requirements and our business practices. Any updates will be communicated through our website. For questions regarding this policy, please contact us at [email protected].

Thank you for choosing Coplenty!